Terms & Conditions

Welcome to Groove Isle's online store! These terms and conditions outline the rules and guidelines for using our website and purchasing our organic cosmetic beauty products. By accessing or using our website, you agree to be bound by these terms.

Key terms:

• "We," "us," or "our" refers to Groove Isle.
• "You" refers to the user of our website.
• "Website" refers to Groove Isle.
• "Products" refers to the organic cosmetic beauty products we sell.

Terms of purchase:

• Order acceptance: We reserve the right to accept or reject orders at our discretion.
• Payment: Full payment is required at the time of purchase. We accept Online Banking / Juice / Paypal.
• Delivery: We deliver around the island. Delivery rates and times are displayed during checkout.
• Returns and exchanges: We accept returns or exchanges within 5 days of purchase, subject to certain conditions. The product must not be damaged (with their boxes) and clients need to have their receipts in good conditons.

Your responsibilities:

• Accuracy of information: You are responsible for providing accurate personal and payment information.
• Prohibited activities: You agree not to misuse our website or products for any unlawful or unauthorized purpose.

Limitation of liability:

• To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

Disputes:

Any disputes arising from these terms and conditions will be governed by the laws of Mauritius.

Changes to terms:

We reserve the right to update these terms and conditions at any time. Your continued use of our website following any changes constitutes acceptance of those changes.

Contact us:

If you have any questions about this policy, please contact us at Groove Isle.